# Agile Telecom — Complete Reference

> Enterprise SMS infrastructure provider since 2002. Optimizing massive SMS volumes for mobile network operators, aggregators, and enterprises worldwide. Part of the Growens group.

## Company Profile

**Legal Name:** Agile Telecom S.p.A.
**Founded:** 2002
**Headquarters:** Carpi (MO), Italy
**Parent Company:** Growens (formerly MailUp Group, rebranded 2021)
**Industry:** Telecommunications, A2P SMS, CPaaS
**GSMA Member:** Since 2008
**Infrastructure:** 100% cloud-native (migrated 2023)
**Work Model:** Full remote (since 2024)

### Performance Metrics
- 2+ billion SMS delivered annually
- 370+ direct operator connections
- 1,500+ global routing partners
- 4,000+ enterprise clients
- 190+ countries covered
- 99.99% uptime SLA
- 100+ direct connections

### Company Timeline
- 2002: Founded in Carpi, Italy. Focus on Italian SMS retail market.
- 2004: Complete coverage of Italian direct connections.
- 2008: Became GSMA member.
- 2009: International market expansion.
- 2012: Became a joint-stock company (S.p.A.).
- 2013: In-house SS7 technology adoption.
- 2014: New offices and capital increase.
- 2015: Acquired by MailUp Group.
- 2018: 1.5+ billion messages sent worldwide.
- 2019: 2.5+ billion messages sent worldwide (+70% YoY).
- 2021: MailUp Group rebranded to Growens.
- 2023: 100% cloud migration completed.
- 2024: Transitioned to full remote company.
- 2025: AI services applied to A2P SMS sector.

## Products & Services — Detailed

### 1. SMS Gateway (Core Product)
Enterprise-grade A2P SMS delivery service with proprietary intelligent routing engine.

**Capabilities:**
- Intelligent multi-path routing across 370+ direct connections
- Automatic failover and route optimization
- Support for transactional SMS, OTP, bulk marketing
- Real-time delivery reports (DLR)
- Concatenated SMS support (long messages)
- Unicode/UCS-2 encoding support
- Sender ID management and registration
- Scheduled delivery and time-zone aware sending

**Protocols:** SMPP v3.4, HTTP/HTTPS API, REST API
**SLA:** 99.99% uptime, delivery guarantees

**URL:** https://www.agiletelecom.com/sms/

### 2. 2-Way SMS
Bidirectional messaging enabling real-time interactive communication between businesses and their customers.

**Use Cases:**
- Customer support via SMS
- Automated keyword-triggered responses
- Surveys and feedback collection
- Appointment confirmations
- Interactive marketing campaigns

**URL:** https://www.agiletelecom.com/2-way/

### 3. Smart Content Verification (SCV)
AI-powered message content analysis system that inspects SMS content before delivery.

**Detection Capabilities:**
- Phishing URL detection
- Malware link identification
- Spam pattern recognition
- Regulatory compliance checking
- Brand impersonation detection
- Suspicious content flagging

**URL:** https://www.agiletelecom.com/smart-content-verification/

### 4. HLR Lookup
Real-time Home Location Register queries for mobile number intelligence.

**Data Returned:**
- Number validity (active/inactive)
- Current carrier/operator
- Roaming status
- Number portability information (MNP)
- Network type (GSM/CDMA)
- Original vs. current network

**URL:** https://www.agiletelecom.com/hlr-look-up/

### 5. Testing Tool
Development and QA environment for SMS integration testing.

**Features:**
- Route verification and testing
- Message rendering preview
- API integration validation
- Delivery simulation
- Error code testing
- Performance benchmarking

**URL:** https://www.agiletelecom.com/testing-tool/

### 6. Platform
Unified SMS management interface combining all services.

**Includes:**
- Web dashboard with real-time analytics
- API access (REST, SMPP, HTTP)
- Traffic monitoring and reporting
- User and sub-account management
- Billing and credit management
- White-label branding options

**URL:** https://www.agiletelecom.com/platform/

### 7. ATWS (Agile Telecom White-label Solution)
Complete turnkey SMS platform for building an SMS business.

**Components:**
- Full routing engine with intelligent path selection
- Integrated billing and invoicing system
- Real-time monitoring dashboard
- Customer/sub-account management
- API gateway for downstream customers
- Customizable branding (full white-label)
- Traffic analytics and reporting

**Ideal For:** Aggregators, resellers, MVNOs, and companies wanting to offer SMS services under their own brand.

**URL:** https://www.agiletelecom.com/atws/

## Industry Solutions

### Telecommunications
For MNOs, MVNOs, and telecom operators seeking A2P SMS monetization, traffic management, and carrier-grade infrastructure.

**Key Offerings:**
- A2P SMS monetization platform
- International SMS hubbing
- Anti-fraud and filtering tools
- Direct interconnection (SS7, SMPP)
- Wholesale routing partnerships

**URL:** https://www.agiletelecom.com/communications/

### Information Technology
For IT service providers, MSPs, and system integrators adding security-enhanced SMS to their portfolio.

**Key Offerings:**
- Number intelligence (HLR validation)
- Anti-phishing SMS protection
- Anti-spam network-level filtering
- Content validation tools
- Network analytics dashboard
- Cloud-based, zero-maintenance infrastructure

**URL:** https://www.agiletelecom.com/information-technology/

### Financial Services
For banks, fintechs, insurance companies, and payment processors requiring secure, compliant SMS delivery.

**Key Offerings:**
- OTP/2FA delivery with guaranteed SLA
- Transaction notification SMS
- SCA (Strong Customer Authentication) compliance
- Fraud alert delivery
- Regulatory compliance (PSD2, GDPR)
- Encrypted transmission

**URL:** https://www.agiletelecom.com/financial-services/

### Marketing
For marketing agencies, e-commerce platforms, and brands running SMS campaigns.

**Key Offerings:**
- High-throughput bulk SMS delivery
- Campaign analytics and reporting
- Audience segmentation support
- Deliverability optimization
- A/B testing support
- API-driven campaign management

**URL:** https://www.agiletelecom.com/marketing/

## Technical Integration

### Supported Protocols
- **SMPP v3.4:** Industry-standard Short Message Peer-to-Peer protocol
- **HTTP/HTTPS API:** RESTful web API for easy integration
- **REST API:** Modern API with JSON payloads
- **SS7:** Signaling System 7 for direct carrier interconnection

### Security
- TLS/SSL encryption on all connections
- IP whitelisting
- Anti-fraud detection systems
- GDPR-compliant data handling
- EU data residency
- Privacy-by-design architecture

### Integration Options
- REST API with comprehensive documentation
- SDK libraries
- Webhook callbacks for delivery reports
- White-label deployment
- Custom integration support

### Documentation
- Technical docs: https://agiletelecom.com/docs/

## Contact Information
- **Website:** https://www.agiletelecom.com
- **Contact Form:** https://www.agiletelecom.com/contact-us/
- **Available Languages:** English, Italian

## Legal & Compliance
- **Privacy Policy:** https://www.agiletelecom.com/privacy-policy/
- **Terms and Conditions:** https://www.agiletelecom.com/terms-and-conditions/
- **Compliance:** https://www.agiletelecom.com/compliance/
- **GDPR Infrastructure:** https://www.agiletelecom.com/gdpr-infrastructure/